Just ordered a Ferla Lagom 2 wheel cargo bike, from David. He was incredibly helpful and provided stellar customer service and prompt return emails. T...
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Just ordered a Ferla Lagom 2 wheel cargo bike, from David. He was incredibly helpful and provided stellar customer service and prompt return emails. This company supports our veterans, he threw in some free accessories for me. So if you're on the fence about going with Ferla or another brand, keep that in mind! Always give your money to businesses that appreciate our US veterans! Once I get the bike in the mail, I'll update this with a product review.
Update:
David at Ferla was incredibly helpful over the phone and via email. I was on the fence between this brand and Lectric, for comparable bikes. The Ferla was slightly more expensive, but came equipped with the carbon belt drive system! What ultimately swayed me towards Ferla was the following...
1. Offered me a military deal! I respect any company that values our veterans! I'm a disabled veteran with major feet, leg and hip issues. A pedal assist bike is a must! please keep this in mind, that they support the disabled veteran community!
2. Immediate and prompt correspondence. All my questions answered and concerns resolved. Shockingly, even in the evening on a Saturday night! What outstanding service!
3. Outstanding local reviews and many customers have spoke highly of their brand on the bike forums.
I purchased the Ferla Lagom, dual battery, and it was personally hand delivered to my home. Fully assembled, charged, and ready to ride! I enjoy the ease of shifting, multiple bike modes and incredibly long battery life. It has quiet and smooth pedaling and you can see and feel build quality! I love my bike, my kids and I are more active heading out on it together and my wife tries to steal it from me! Looks like I'll need to buy another Ferla!
fyi: I was not paid for this review, or offered any reward/gift. I simply am blown away by how quality this bike is and with the service provided to me by the employees at Ferla!
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5
Nov 30, 2024
David at Ferla was incredibly helpful over the phone and via email. I was on the fence between this brand and Lectric, for comparable bikes. The Ferla...
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David at Ferla was incredibly helpful over the phone and via email. I was on the fence between this brand and Lectric, for comparable bikes. The Ferla was slightly more expensive, but came equipped with the carbon belt drive system! What ultimately swayed me towards Ferla was the following...
1. Offered me a military deal! I respect any company that values our veterans! I'm a disabled veteran with major feet, leg and hip issues. A pedal assist bike is a must! please keep this in mind, that they support the disabled veteran community!
2. Immediate and prompt correspondence. All my questions answered and concerns resolved. Shockingly, even in the evening on a Saturday night! What outstanding service!
3. Outstanding local reviews and many customers have spoke highly of their brand on the bike forums.
I purchased the Ferla Lagom, dual battery, and it was personally hand delivered to my home. Fully assembled, charged, and ready to ride! I enjoy the ease of shifting, multiple bike modes and incredibly long battery life. It has quiet and smooth pedaling and you can see and feel build quality! I love my bike, my kids and I are more active heading out on it together and my wife tries to steal it from me! Looks like I'll need to buy another Ferla!
fyi: I was not paid for this review, or offered any reward/gift. I simply am blown away by how quality this bike is and with the service provided to me by the employees at Ferla!
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5
Nov 14, 2024
We purchased a Ferla Lagom cargo bike for the family with a nice discount. This category of bikes is very expensive, and our research led us to the La...
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We purchased a Ferla Lagom cargo bike for the family with a nice discount. This category of bikes is very expensive, and our research led us to the Lagom on sale that in our opinion was the best quality for the money ratio.
The bike shipped very well packaged. It was missing a few small components that do not affect the overall functionnality (small screw, washers, plastic part) but reveals a bit of improvement to be had on quality control. They shipped the missing parts, for an easy fix.
If you need to use their customer service, don't give up early. It might be hard to get through initially (they seem to be working on improving to get more efficient) but once you get to the right person, they care and want you to have a good overall experience.
Overall satisfied, only important factor for us left to test out is durability of the bike. Will report down the line. Don't hesitate to get a cargo bike, they are very fun for the family and an easy way to ditch the second (or first!) car.
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Oct 13, 2024
I purchased the feels cargo and inspired and it was candidly the best investment I’ve made. I live in Illinois and we are averaging using the bike 3-5...
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I purchased the feels cargo and inspired and it was candidly the best investment I’ve made. I live in Illinois and we are averaging using the bike 3-5 days a week. It’s great for school pick up and drop off, late night rides, grabbing groceries etc. 10/10 would recommend
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5
Oct 01, 2024
WOW! We are beyond pleased with our new Ferla bike! Our Royce Mid-Drive just arrived last week (within 2 weeks of ordering!) and I clocked 10 miles wi...
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WOW! We are beyond pleased with our new Ferla bike! Our Royce Mid-Drive just arrived last week (within 2 weeks of ordering!) and I clocked 10 miles within the first 24 hours-- it's just so much fun to ride! The quality is exceptional, the pedal assist is amazing (I can EASILY ride while carrying all FOUR of our kids!). We had the toddler seat installed and it is so soft and comfortable for our 15 month old-- she keeps begging to go for a ride. It is sturdy, easy to ride, easy to charge, comfortable for the kids and such a wonderful way to reduce time in the car. As city dwellers who already walk or ride most places, our Ferla bike has opened up an even wider area for us to reach without a car. We will be riding it all year long (or as much as Chicago's winter will allow). Just expect lots of requests for rides at school pick-up! Couldn't be happier-- thank you Ferla for such a great experience!
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5
Sep 25, 2024
The staff here were so helpful in letting us come to their office and try out the bikes with different accessory configurations to help us decide what...
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The staff here were so helpful in letting us come to their office and try out the bikes with different accessory configurations to help us decide what we needed. We bought the Lagom with two child seats and use it weekly to take the kids to school, parks, and beach. It's been great, and zero maintenance.
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Sep 25, 2024
We’ve had the Ferla Lagom for over a year now and it’s been a great cargo bike to haul our kids and stuff around town. The brakes are a little squeaky...
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We’ve had the Ferla Lagom for over a year now and it’s been a great cargo bike to haul our kids and stuff around town. The brakes are a little squeaky, but other than that, it has been mechanically sound.
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5
Sep 25, 2024
We’ve had our Ferla bike for a few years now and love taking our whole family out for adventures! The entire Ferla team is incredibly easy to get in t...
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We’ve had our Ferla bike for a few years now and love taking our whole family out for adventures! The entire Ferla team is incredibly easy to get in touch with, and truly helps every family to get the most out of their Ferla bike! Thank you, Ferla!
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Sep 25, 2024
Our Ferla family cargo bike has brought us great joy. We use our fer-la-la (as we affectionately refer to it) for recreational purposes so we don’t us...
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Our Ferla family cargo bike has brought us great joy. We use our fer-la-la (as we affectionately refer to it) for recreational purposes so we don’t use it daily. We feel so privileged to be able to own one and we have created so many fond memories with it. We try to ride through our town’s annual DooDah parade every year and our ferla bike is awesome for this event! I’ve been riding our ferla bike for 3 years and I’ve never had any mechanical or technical issues with it beside a flat tire here and there which speaks more to my tendency to go off-roading than it does to the quality or craftsmanship of the bike. I love adventure and that’s why the ferla bike is perfect for my little ones and I. We receive a ton of admiration and positive vibes along the bike trails. Most people delight in seeing us roll on by in our spectacular cargo bike. I have made good use of the sun shade and rain canopies at various times so they are definitely worth it. We are so happy with our fer-la-la!
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Sep 24, 2024
We have purchased two bikes from Ferla, a lagom and an FX fat tire bike. The lagom longtail cargo bike has advanced features that bikes 3x the cost ha...
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We have purchased two bikes from Ferla, a lagom and an FX fat tire bike. The lagom longtail cargo bike has advanced features that bikes 3x the cost have but at an affordable price. Its built really well and drives like a dream. The pedal assist is so smooth and gearless shifting makes it easy to adjust your pedal cadence. Its really a quality luxury longtail bike at a fraction of the cost of big name brands.
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5
Sep 24, 2024
We love this bike. Great family activity with the little kids. Smooth ride and looks sharp.
5
Sep 24, 2024
We bought our Ferla Cargo Bike over a year ago and use it almost every day! We've put a few hundred miles on it and it's working great! So happy with ...
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We bought our Ferla Cargo Bike over a year ago and use it almost every day! We've put a few hundred miles on it and it's working great! So happy with the purchase!
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5
Sep 24, 2024
2000 miles in 2 years - that’s how much I love my bike. The memories and time I’ve spent with my children in this bike vs the car are priceless. It’s ...
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2000 miles in 2 years - that’s how much I love my bike. The memories and time I’ve spent with my children in this bike vs the car are priceless. It’s the best investment we made for our family two years ago. If you’re on the fence to get one just do it. I promise you won’t regret the endorphins you get on the bike and the giggles your kid has sitting in that cargo.
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Sep 24, 2024
5
May 09, 2024
5
Mar 06, 2024
We have had excellent experience with Ferla bikes. We bought the bike as a combination to help us take our special-needs child around the neighborhood...
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We have had excellent experience with Ferla bikes. We bought the bike as a combination to help us take our special-needs child around the neighborhood and in the area. Also, the cargo compartment is ideal for our dog to travel with us on bike trips and/or for groceries or stuff. In ordering, we contacted and spoke with Steven, who explained in great detail, the various features of the bike, and what would work for us. He was super helpful! Would absolutely recommend.
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5
Feb 12, 2024
Bought the Ferla Lagom a month ago, we live in a hilly area & so far it seems to handle my 3 littles & the terrain without a problem. I would say thei...
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Bought the Ferla Lagom a month ago, we live in a hilly area & so far it seems to handle my 3 littles & the terrain without a problem. I would say their website needs some tweaking in regards to accessories, more information about the different options & perhaps offer more packages. One item I needed to make this work wasn’t sold separately but after receiving the bike customer service was great in resolving the issue. Can’t wait for warmer weather to really take advantage of this bike! Easy to setup, user friendly bike computer.
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5
Apr 04, 2023
Absolutely in love with our
Bike!!!! Pure joy and happiness and so much fun to ride! The quality is amazing!!! I regret it took me so long to get one�...
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Absolutely in love with our
Bike!!!! Pure joy and happiness and so much fun to ride! The quality is amazing!!! I regret it took me so long to get one😂😂❤️
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5
Mar 30, 2023
Love the bike. Used it all the time to move my kids and cargo around.
5
Feb 14, 2023
First of all, I would like to thank the Ferla family for my bike. I am so in love with it and just love taking my girls out on an adventure. The custo...
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First of all, I would like to thank the Ferla family for my bike. I am so in love with it and just love taking my girls out on an adventure. The customer service was great! Thank you, Iness Bashnak, for keeping me posted and sending me pics of my bike! Thank you for everything! You guys are the best!
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Dec 19, 2022
We sold our second car (covid showed us we didn't actually need 2) and side/upgraded to the Royce edition. The bike is great, truly! I live in a small...
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We sold our second car (covid showed us we didn't actually need 2) and side/upgraded to the Royce edition. The bike is great, truly! I live in a small town in WA and we can easily get everywhere I'd normally drag my kid to in the car and she loves it. We can get groceries and hit up the library. I can pack it so full of supplies and snacks and dad gear. We have so much fun on the bike. It's really a great idea: putting your kids in front of you is the best. Being outside with them is the best! Super fun!
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5
Oct 11, 2022
Spoke with the sales manager, and she was meticulous in taking the information and picking out the right bike for us. We are so thankful to the team ...
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Spoke with the sales manager, and she was meticulous in taking the information and picking out the right bike for us. We are so thankful to the team for making our lives easier!
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5
Sep 23, 2022
I had a great experience with Ferla Bikes. The selection of bikes is mind-blowing, and their service is outstanding. They give professional advice, an...
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I had a great experience with Ferla Bikes. The selection of bikes is mind-blowing, and their service is outstanding. They give professional advice, and I got my bike exactly how I wanted and perfectly suitable for my kids and a dog, at a reasonable price. The manager answered some questions I had about accessories. I like my Ferla Bike so far, the most - it's lightweight, so it's easy to handle especially for my oldest daughter to carry in and out of the house to bike with our dog in the neighborhood.
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5
Sep 13, 2022
Honestly, the best investment I’ve ever made. My family currently moved from NYC to Long Island. The funny part I don’t drive yet. Ferla bike is my on...
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Honestly, the best investment I’ve ever made. My family currently moved from NYC to Long Island. The funny part I don’t drive yet. Ferla bike is my only way to get around here in Centerport. I drive it to the beach, to local stores, I ride my daughter to her school every single day. I just love it, so does my daughter. Everything about this company and the bike itself is worth every dime spent. Exceptional customer support! Iness (the account manager) helped me so much with my order! I made a few serious mistakes when placing my order and she corrected everything for me. I’m now a proud Ferla family member!
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5
Sep 08, 2022
We received our mid-drive Royce in Jan and have been loving it ever since. We are amazed by the MidDrive and its specs. You can never find anything si...
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We received our mid-drive Royce in Jan and have been loving it ever since. We are amazed by the MidDrive and its specs. You can never find anything similar on the US market. I can fit my 5yr old girl, 3yr old boy, and their friends in it when we hit the nearby bike path. The amount of smiles and head turns we get is astonishing. It's like we're celebrities. I want to thank the entire team for helping me along the purchasing process, as I was very new to the e-cargo bike industry. Iness, Steven, and Richard were so patient and attentive, found the exact configuration of the bike I was requesting, and recommended me the best accessories to top this beauty out. Ferla also offers great financing options via Affirm, so this was such a relief. I highly recommend Ferla to everyone who loves the outdoors!
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Sep 05, 2022
We used to live in Chicago and rode our bikes literally everywhere and can’t hear as much in Utah because my legs just don’t strong enough ha ha. But ...
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We used to live in Chicago and rode our bikes literally everywhere and can’t hear as much in Utah because my legs just don’t strong enough ha ha. But when we purchased Ferla it became such an amazing addition to our family and is such a great way to lessen our carbon footprint in our new home! I meet Mamas all the time at the playground, and beach, and always on the go. This will definitely turn a lot of heads! I would love to inspire everyone to commit to this purchase and to see the incredible value this bike offers: adventure, comfort, exercise, safety, and fun for everyone in the family!
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5
Sep 02, 2022
The best and most fun way to get our three little ones around our beach town!
5
Aug 16, 2022
Excellent customer service.
5
Aug 04, 2022
It was not an impulsive purchase. I thought about purchasing a cargo bike for a bit over a year and researched lots of different options. I finally pu...
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It was not an impulsive purchase. I thought about purchasing a cargo bike for a bit over a year and researched lots of different options. I finally purchased my Ferla this July and am so grateful! It has been only 1 week and the bike was already locally delivered to me. Guys offer a white-glove service for those, who live within 300 miles from their headquarter in LA, how cool is that? A Ferla representative provided me with a personalized orientation, which was so helpful and truly amazing!
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5
Aug 02, 2022
I love everything about Ferla and their products, but my main concern was switching to the green style of living. I was dreaming about changing my car...
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I love everything about Ferla and their products, but my main concern was switching to the green style of living. I was dreaming about changing my car to something more eco-friendly. E-bike was the only option to go. Being a sigle mom, it was very important to fit my main needs: being able to transport my little children and have 0% emissions that coincide with my life rules. Happy to be a part of the Ferla Family and support conscious consumption!
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Jul 05, 2022
Our new bikes were delivered last week. We learned how to use them very quickly and rode all over town. Our dog loved it too. The service at Ferla ...
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Our new bikes were delivered last week. We learned how to use them very quickly and rode all over town. Our dog loved it too. The service at Ferla is amazing and the quality of their product is top notch. We are having a great time on our new bikes, whether for errands or for recreation, it is a easy way to get around.
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Jun 19, 2022
Love-love-love my new bike!! So excited about this purchase that can't control my emotions! The fastest delivery straight to my door with the already ...
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Love-love-love my new bike!! So excited about this purchase that can't control my emotions! The fastest delivery straight to my door with the already assembled unit! See you on the roads, my Ferla friends, let’s make a huge community! :)
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Jun 14, 2022
We purchased the Royce bike in April and have been using it nearly every day since! Our inspiration was finding a solution for our daughter who has so...
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We purchased the Royce bike in April and have been using it nearly every day since! Our inspiration was finding a solution for our daughter who has some special needs and is getting too big for a traditional infant/toddler bike seat but LOVES being outside and going on bike rides! We have two kids under 4 and live in a beach community where we spend a lot of time outdoors and retail/activities are all within miles. We wanted a bike option that I felt comfortable taking both kids out in by myself. We love that our kids are safely strapped in and in front versus in the rear so they are within my view as I'm biking. It is very easy to get them in and out with the bike being a tricycle and also being able to easily lock the wheels in place- something that is not the case with many other bike options. Also, because of our older daughter's physical challenges, Ferla provided us with a side-door option that allows us to try to work with our daughter on stepping up to the cargo area, which would not be possible without the door (we are very grateful they gave that to us!). If your child is smaller and you find the straps falling off their shoulders, we've found it works well to just attach it around their hip area. We love that we can cart two kids around and all of our stuff for the beach or groceries, etc. We attached a $10 black milk crate from Home Depot to the back for additional storage because we just don't travel light! I'm sure there are fancier options out there but it's been working well and isn't a big eye sore. One upgrade we did was change out the seat for a more cushiony beach cruiser seat. The bike is very easy to learn, really fun to drive, and our kids run right up to it every single time we open the garage. They both love it! Even fully weighed down, the pedal assist makes riding a breeze. It has become our daily activity and has made errands and outings so much fun. I can even fit in it with them while my husband drives if we all want to be a family (although, I feel a little crimped if I ride for too long with both kids :)). We would definitely recommend the Bimini top if you live in a hot and sunny area (it is a must for us in Florida) as well as the memory foam cushions. We also have the lockable storage compartment and appreciate that for valuable items or items we always want to keep on the bike for our kids every time we ride.
My husband and I were also SO impressed with the customer service experience. He initially contacted customer service to ask a bunch of questions and get input as to what bike would be best for us given where we live and what we were looking for. Iness was very patient and knowledgeable, answering every single question, and walking us through the options and benefits of the various bikes, ultimately helping us land on this Royce bike, and we couldn't be happier. We opted for the pre-assembly, and we are very happy we did. It shipped very fast (with frequent updates on production and shipping timing), and we literally just unboxed it and immediately took it for a drive. It is rare to experience this level of customer service and want to give a big shout out to Iness! She couldn't have been more understanding and helpful with all of our questions and finding the right bike for us!
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Jun 04, 2022
We love our electric cargo bike. So easy to transport 3 kids around town. Beats the minivan. We get lots of complaints on its appearance. Love it!
5
Jun 03, 2022
5
Jun 02, 2022
My recent experience with my online contacts from Ferla Bikes has been absolutely first-class! Everyone from Iness from Customer Success to Richard fr...
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My recent experience with my online contacts from Ferla Bikes has been absolutely first-class! Everyone from Iness from Customer Success to Richard from the Warehouse has provided me prompt, courteous, and five-star professional support which is quite rare nowadays. Where else would you see email replies such as "It's extremely nice to meet you and I will be happy to be your point of contact" anywhere anymore in retails? Gosh, not even at a Tesla car dealership that people would say such things to me anymore!
With their assistance I was able to find exactly what I needed and make the purchase. I cannot recommend this bikes vendor highly enough. Please count me in as a happy customer. Can't wait to receive my purchase! :)
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5
May 13, 2022
Great experience with everyone I spoke and met with at Ferla, quick delivery and amazing family cargo bike. We love ours! So happy with our purchase!
5
Apr 02, 2022
I found Ferla in a search for a transportation solution that would give our family more flexibility and freedom without requiring a car purchase. A Fe...
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I found Ferla in a search for a transportation solution that would give our family more flexibility and freedom without requiring a car purchase. A Ferla family cargo bike was the perfect solution for our family -- safe, functional transportation with a lower price tag and a lower carbon footprint than a second car.
The Ferla customer service has been fantastic throughout the whole process and the paid assembly option was such a great value. Our bike arrived quickly and safely in a shipping crate ready to ride!
After our first couple of rides, we are already so happy about the new possibilities this bike opens up for us. We love that the cargo hold has the capacity for playdates now and for our family to grow. We were surprised just how safe the cargo hold feels to ride in and just how much fun it is -- speeding down hill had my toddler and my husband both smiling and laughing! The e-bike model is making becoming a bike family super accessible for us. Best purchase we've made in a long time. We will be telling everyone we know to get a Ferla family bike!!
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5
Mar 23, 2022
5
Feb 16, 2022
We love our new Ferla! We researched a few places online for cargo bikes for our family of 5 with 3 young kids. We landed on Ferla for their impeccabl...
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We love our new Ferla! We researched a few places online for cargo bikes for our family of 5 with 3 young kids. We landed on Ferla for their impeccable design and also because they happen to be somewhat local to us, we were able to check out their warehouse and test drive the bikes personally before purchase. Iness and Steven were so gracious to my husband and I in answering all our questions and giving us ample time to drive the bike around. The ride is smooth and I even rode in the cargo while my husband drove the bike to make sure! We ended up settling on the wooden Royce cargo bike. The quality and build is top notch. Our family only has one car so we pondered a lot on whether it made sense to get another car or go green, and spend less. We are so glad we chose the latter and are also looking forward to the fun adventures of us all piled into one "vehicle!"
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5
Nov 18, 2021
My wife received this as a gift to take our three kids to school. While the pandemic made the fulfillment of our purchase excruciatingly long, Steven ...
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My wife received this as a gift to take our three kids to school. While the pandemic made the fulfillment of our purchase excruciatingly long, Steven in the Sales Department did everything he could to expedite the process, throwing in a few much appreciated extras for the trouble. I found the customer service surprisingly responsive and friendly, and they kept us abreast of the updates every step of the way. The bike itself is fantastic, and our little ones feel so cool to be shuttled around in it. Given the shipping I would advise having a pro check all the bolts and function before riding. All in all a great purchase!
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5
Nov 09, 2021
I recently purchased a Ferla Inspire model. It was the single best investment I’ve made in years. The bike is phenomenal. The customer service is unpa...
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I recently purchased a Ferla Inspire model. It was the single best investment I’ve made in years. The bike is phenomenal. The customer service is unparalleled! What a passionate group of people devoted to helping others find health and joy! We ride around the lake every single day and our neighbors are all interested in getting a Ferla bike. The battery last SO much longer than I anticipated and it is quick to charge. I really cannot say enough great things!
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5
Nov 05, 2021
I cannot be more pleased with my experience purchasing a cargo bike from Ferla. From start to finish, the whole process was very smooth. We all know a...
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I cannot be more pleased with my experience purchasing a cargo bike from Ferla. From start to finish, the whole process was very smooth. We all know about the supply chain, but Iness went out of her way to communicate every step of the process and provide regular updates on my bike. Her level of customer service was above and beyond. I couldn't recommend the bike enough. My pup loves it and it fits all of my needs. 10/10
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5
Oct 18, 2021
Bought our family bike in Dec of 2021 (Royce model) and are still thrilled to own it 300 miles later! Living in SoCal weather gives us so many opportu...
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Bought our family bike in Dec of 2021 (Royce model) and are still thrilled to own it 300 miles later! Living in SoCal weather gives us so many opportunities to bike and make memories! People everywhere will be turning their heads and walking up to you to say hi and ask about the bike. Our two kiddos (one of which is special needs) love it as well. Highly recommend this bike and company that cares so much about families and those with special needs. Some items to consider:
-Purchase a spokes gage (size 11) in case you're a heavier person (like me). You might need to tighten the spokes on the rear tire to keep them from squeaking. I adjusted mine and have no issues since.
-Add a basket to the rear for even more storage! That's where I keep my water bottle and sweater in case it gets chilly.
-Install a cell phone holder for on your steering wheel so you can have google maps give you directions in case you find yourself in an area you're unfamiliar with. I pair mine up with a small bluetooth speaker mounted on the bike and have both directions and music for the kiddos when on the road.
All of the aforementioned options are very cheap and make the ride even more amazing and enjoyable!. Take the leap with Ferla!
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5
Oct 14, 2021
Great communication and a great product.
5
May 27, 2021
I bought a Ferla Cargo Bike for my daughter's birthday half a year ago and I want to share my story! We have created a whole club of cargo bike lover...
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I bought a Ferla Cargo Bike for my daughter's birthday half a year ago and I want to share my story! We have created a whole club of cargo bike lovers in the neighborhood. We have a small town and it has been incredibly convenient for everyone in everyway! From grocery shopping to play dates with kids. I used to have to drive 5 miles by car, but now I can easily ride my bike with my daughter to the park. I want to mention that for half a year we did not have any technical problems, which shows the high quality of production. I hope it never breaks :) I love you guys! Thank you!
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5
May 25, 2021
First off, I want to show my respect to the owner of the Ferla Bikes company - Feras. I had a chance to speak with him, while I was making my decision...
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First off, I want to show my respect to the owner of the Ferla Bikes company - Feras. I had a chance to speak with him, while I was making my decision to purchase the bike. He not only went through all of the details and questions that I had but also shared a lot of background information about the company. This man is extremely professional and, moreover, passionate about what he does. Best materials, best designs, best quality, best convenience. I simply asked him “What makes you different from the other companies that offer cargo bikes?” and he did not even hesitate in, giving me a list of many specs and features that only Ferla Bikes has, which actually makes the company best in the market. After I received the bike, fully trusting Feras, and the choice he made regarding the model, I realized what actually makes it different. It’s like you are riding a Rolls Royce, compared to any other car. And it’s explainable: best in class hydraulic brakes, active frame and mainly, the design.I simply love it! Thank you! Bravo!!!
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5
May 22, 2021
I have used the Ferla fam bike for more than 3 months. I can't lie, I was very hesitant in purchasing it online. The showroom is located in California...
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I have used the Ferla fam bike for more than 3 months. I can't lie, I was very hesitant in purchasing it online. The showroom is located in California. Since we are in Orlando, all we could do is ask a billion questions, spam their customer service line, and trust the company to make all the given ‘promises’.. Though it was a pretty big purchase and we couldn't find too many reviews, we decided to take a risk anyway.. I am a father of 3, and we were all pretty sick of purchasing different seats for old-fashioned heavy bicycles, roller skates and everything similar to that, with the only aim - spent time outdoors as a family. And then our cargo bike arrived! Everything was just perfect, we were riding it all day long, the kids were so happy, enjoying the bike so much so the motor died! At this moment I thought “great job! All your fears came true...”, however, I decided to contact Ferla Bikes directly and tried to look at what can we do with this problem. Forgot to mention, customer service is doing a great job! As I said, I contacted Ferla Bikes, provided the rep with all the details regarding my problem, and boom - they have shipped me a new motor absolutely FOR FREE! The team is working so professionally and honestly - they are hard workers with a great product as the result! Thank you guys again! Alex
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5
Apr 14, 2021
My sister purchased a bike for my daughter as a gift for her birthday. Before that, I’ve never seen anything even closely similar to this product! At ...
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My sister purchased a bike for my daughter as a gift for her birthday. Before that, I’ve never seen anything even closely similar to this product! At first, I was a little scared to run the bike with my kid inside, however, it appeared to be really safe and the bike itself is really solid and strong (checked on my own experience lol). You need to try very hard to fall from the bike, but we were the ones. Surprisingly, we ended up having little scratches on the cargo bike, which is nothing, acknowledging the fact that I & my kids are safe. This was totally my mistake, again, the bike is really easy to drive if you have an idea of how to drive on the bicycle, this one is even more stable though. Just a tip for everyone who purchased it: do not rely on the pedal assist, like on Tesla, DO NOT USE YOUR PHONE AND DRIVE ON THE HIGHEST SPEED. Funny, but still a fact... Also, always make your kid wear a helmet (important!) and do not neglect to wear seatbelts, they are strong and extremely safe!!! Nevertheless, I really like the bike, we use it every day, making our neighbors and everyone around jealous :)
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5
Oct 29, 2020
Feras and the team at Ferla Bikes sold us a Ferla Cargo Bike Royce Edition. We have 4 kids. The the youngest is 2 months. And the Oldest is 7. My Fami...
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Feras and the team at Ferla Bikes sold us a Ferla Cargo Bike Royce Edition. We have 4 kids. The the youngest is 2 months. And the Oldest is 7. My Family LOVE the bike. Ferla took time to share the story and explaining different options for us. They advised a Royce Edition Bike with a Side Door Access which is the be best for us. I didn’t want to do heavy lifting several times a day. Lol;) They did not push us to buy or up-sell the bike. We had tight deadlines as we sold the car to buy the bike.
They worked hard to deliver the bike ASAP! After-sale support has been excellent. Thank you Max! We have found them to be hard working, kind and trust worthy. We love our Ferla Family Bike. Quality is excellent, Actually better then expected! Good Job Guys!
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5
Oct 23, 2020
Superb customer service, and the sales staff is professional.
I use the bike when I go around town with my family, it's an attention grabber!
Very goo...
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Superb customer service, and the sales staff is professional.
I use the bike when I go around town with my family, it's an attention grabber!
Very good range, easy to operate and easy to ride.
Highly recommend Ferla Bikes.
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5
Oct 22, 2020
I am professional Cyclist. During the Covid-19 crisis I decided to purchase a cargo bike for my family and simply could not survive without this bike....
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I am professional Cyclist. During the Covid-19 crisis I decided to purchase a cargo bike for my family and simply could not survive without this bike. My family loves it!!! I have been shopping around and found Ferla Family Cargo Bike. They are local and great company to deal with. I wasn’t disappointed. The staff are super friendly and knowledgeable and take the time to answer any questions I have.
They make incredible quality cargo bikes and have a high standard of customer service. I strongly recommend this company to anyone who is looking to get a family bike.
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5
Oct 21, 2020
I’m a mom of three (11, 8, and 5 y.o.) kids from Orlando. I do care about a healthy lifestyle and sport for me and my family and due to all this pande...
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I’m a mom of three (11, 8, and 5 y.o.) kids from Orlando. I do care about a healthy lifestyle and sport for me and my family and due to all this pandemic, I was searching for new ways to spend time together outside breathing fresh air. First I saw a front-loaded cargo bike ad on Facebook, and I liked the idea of it. “I can ride, train, and see and talk to my kids at the same time”, I thought. I did the research - and I liked the wood curved design of Ferla bikes. It looks so eco-friendly! As I couldn't find many reviews, I was carefully looking through all the specs that Ferla Bikes has by myself and I was so impressed because compared to many other companies, they sell the bike that is fully loaded on specs. Now that I’ve received a bike I can say for sure that it's a really high-quality bike that is completely safe for my kids. And it’s really easy to ride it even with all the kids loaded - especially with the pedal-assist!!! By the way, the manager provided some information regarding the Samsung battery that the bike has, according to the Ferla Bikes website the bike can run up to 45 miles on a single charge. We thought it was almost impossible, however, it is! Checked by our family! Moreover, compared to other options of cargo bikes that use mechanical brakes that are extremely inconvenient with a full load, Ferla has hydraulic brakes, which make your bike stop faster even with a full load. Lastly, an active steering system helps me to lean on corners, extremely convenient for tiny mums like me. Lastly, even such a peaky client as my husband was more than satisfied with a bike’s quality, our family is just enjoying it on a daily basis! Thank you, Ferla!
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5
Oct 21, 2020
The most amazing staff and most amazing bike! I’m super super in love and can’t believe how this has completely changed my life. I’ve been researchi...
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The most amazing staff and most amazing bike! I’m super super in love and can’t believe how this has completely changed my life. I’ve been researching cargo bikes for 2 years and couldn’t find the perfect one. When I imagined a perfect bike it was just like this one. The staff went out of their way to accommodate me with all my needs. This is a game changer for us in New York City! Thank you Ferla!! The Royce Edition is truly breathtaking, the under seat storage with lock and the opening side door!! Can’t wait to post pictures!!! I just ordered the cup holder tray and can’t wait until the kids watch their iPads with hot chocolate as we bike and see the holiday windows on 5th Avenue.
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5
Sep 28, 2020
The bike made the trip from CA to FL assembled and ready to go. The top and seats came later and were installed easily. The wait was worth it. The ...
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The bike made the trip from CA to FL assembled and ready to go. The top and seats came later and were installed easily. The wait was worth it. The grandkids and dogs love it. You can pedal only and get relief with the push of a button. Good for seniors. Motion is lotion. Riders and passengers are happy. Support team is good. Ride on! Wear your helmets. Stay safe. Stay happy!
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5
Sep 18, 2020
Great bike, very spacious and stylish! Besides regular riding, we also started making our groceries using the bike. Thus, it became a whole adventure ...
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Great bike, very spacious and stylish! Besides regular riding, we also started making our groceries using the bike. Thus, it became a whole adventure now! Everybody is looking and complimenting us, it catches a lot of attention daily. Basically, we started to use our family car less often, we are going anywhere on the bike: from stores to picnics at parks, because not only kids can be the passengers, but also me when my husband is driving. The bike is very spacious, there are no more problems with taking all our staff with us, it can be easily stored inside the cargo box, so we can go a longer distance and have everything we need with us. The bike is also very reliable, the battery lasts us very long, it is very easy to steer, the brakes are really powerful and the bike itself is stable. Simply, in love with the bike! Our family is very happy to have it during the quarantine, we are not tied to our car anymore, it made our lives, for sure, more interesting! The bike just gives you an idea of the “family riding” but in reality, there are a bunch of many ideas for realization, you can do anything you want with it and use it in every possible way. Great purchase!
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5
Sep 12, 2020
We got our Ferla Bike delivered at the beginning of September - just on time for my daughter’s birthday - and WE ARE SO IN LOVE with it! We were told ...
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We got our Ferla Bike delivered at the beginning of September - just on time for my daughter’s birthday - and WE ARE SO IN LOVE with it! We were told that we’re the first ones to receive a brand new Royce Edition bike with the side-door. It really does open like a door in Rolls Royce. Our first ride was in Santa Monica, and you can’t imagine how much attention my daughter received there. Lol - she wants to become an actress and she was riding and waving to everyone like a Queen:) She said it was the best present ever. Since then every time we are preparing to go somewhere she asks whether we go by Ferla. I thought that she would like the bike but I didn’t know it would become her main motivation to leave house:) Now we only take her to the park or the ocean on our Ferla Bike. She doesn’t want to go by car anymore. And I love the ride too - I like that I can pedal by myself (some good daily exercise for me) - and when I'm tired I can use pedal assist. So, we’re both happy:) I’m happy to leave this review for the bike that made so many happy moments for my daughter! Here are some photos my husband took from our first ride!
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5
Sep 04, 2020
We are absolutely in love with our Ferla Family Bike! During the quarantine, our family was looking for a way to get more active with our kids (5 y.o....
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We are absolutely in love with our Ferla Family Bike! During the quarantine, our family was looking for a way to get more active with our kids (5 y.o. And 7 y.o.), while they all are at home. Frankly, I was looking f I or many other options mostly for the same price, however, Ferla Bikes was offering the best model in class that me and my wife fell in love quickly. We were not sure about the color and accessories we want our bike to have, but a friendly manager from Ferla Bikes, taking into an account precisely our case, advised us to purchase exactly what we needed. Information given on their website and provided from the managers is extremely clear. We had never dealt with purchasing a cargo bike, however, anytime I was confused, customer service was always there for me. As a result, we have our amazing Ferla Family Bike that we use everyday since then. Only because of that purchase we started to spend more family time all together with my wife and kids, walking and riding our bike around our neighborhood and not only. Thank you for that opportunity!
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